Website disclaimer
INFORMATIONAL NATURE OF THIS WEBSITE
Stalvnek is for informational and educational purposes only. This website does not provide medical advice.
NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE
Information on this site does NOT replace professional medical advice. Always consult your GP before taking any food supplements. If you think you may have a medical emergency, call 112 / 10111 immediately.
NO RESPONSIBILITY FOR SELF-TREATMENT
Stalvnek accepts no responsibility for consequences of decisions made based on information from this website without consulting a healthcare professional. We strongly advise against self-diagnosis and self-treatment.
1. Scope
This notice applies to pages, product descriptions, communications and links operated by Stalvnek (Pty) Ltd at stalvnek.info. Information is general and may not suit every person, dietary pattern or circumstance. Product labels and serving directions should be read before use.
2. Product information
Ingredient quantities, pack details, pricing and delivery estimates are presented in good faith and may change when stock, logistics or regulations change. Nutrient wording refers to individual nutrients and not to the product as a whole. No statement on this site promises a particular personal outcome.
3. Individual responsibility
Visitors remain responsible for considering their own needs and obtaining suitable professional guidance. People who are pregnant, nursing, using other products or managing a personal concern should seek advice before adding a food supplement. The website cannot assess personal circumstances.
4. External sources
Links to external websites are supplied for convenience. Stalvnek does not control those sites, their accuracy, their availability or their privacy practices. Visiting an external page is at the visitor’s own discretion.
5. Accuracy
We aim to keep pages current, but typographical errors, technical interruptions and outdated cached copies can occur. Stalvnek may correct or update material without prior notice. A page should not be treated as a complete record of every operational detail.
6. Delivery and ordering
Cash on delivery is subject to address coverage and courier availability. A phone confirmation is requested before dispatch. An order is not accepted until the relevant details are confirmed and a delivery route is available.
7. Applicable framework
Operations are based in South Africa and are presented with regard to the Consumer Protection Act 68 of 2008 and the Protection of Personal Information Act. Nothing on this page limits rights that cannot lawfully be limited.
8. Contact
Questions about this notice can be sent to [email protected] or +27 31 123 4603 during Mon–Fri 8:00 AM – 5:00 PM SAST. Written enquiries may be posted to 45 Smith Street, Durban Central, 4001 Durban, KwaZulu-Natal.
9. Changes
This page was reviewed on 17 September 2026. Updates may be shown with a new review date and will apply from publication. Earlier versions may be requested by contacting Stalvnek.
Practical reading guidance
Readers should consider the purpose, date and context of each page before relying on it. A product description explains the information supplied by Stalvnek, but it cannot account for an individual’s circumstances, preferences or interactions with other products. For example, a serving statement is a label direction and is not an instruction tailored to a particular person.
Information may be updated when packaging, logistics, contact details or applicable requirements change. A page may therefore differ from printed material supplied at another time. Where there is an inconsistency, the current product label and a direct written response from Stalvnek should be checked before an order is confirmed.
- Check the product label, ingredients and serving information before use.
- Keep personal questions and order references in the original correspondence where possible.
- Contact Stalvnek at [email protected] for clarification rather than relying on an incomplete quotation.
Links, availability and third-party material
Links to external websites are provided for convenience and may lead to pages controlled by other organisations. Stalvnek does not control their wording, availability, privacy practices or security arrangements. A link should not be read as an endorsement, partnership or statement that the external material is suitable for a particular reader.
Website availability can be affected by maintenance, network interruptions, browser settings or security measures. Stalvnek may correct, pause or remove a page when reasonably necessary, while retaining the underlying records required for order administration and legal accountability.
Questions, complaints and updates
Questions about this notice can be sent to [email protected] or +27 31 123 4603, Monday to Friday from 8:00 AM to 5:00 PM SAST. Stalvnek aims to acknowledge a written enquiry within two business days and provide a substantive response within ten business days where the issue is within its control. More complex requests may require additional time, and the requester will be told why.
Complaints should include the relevant page, date, nature of the concern and a preferred contact method. Stalvnek will review the matter fairly, keep a record of the outcome and explain any practical correction. This notice was reviewed on 17 September 2026; future revisions will show a new effective date and will apply prospectively where appropriate.
How to read this notice
This notice should be read together with the product label, order information and the privacy, terms and cookie pages linked on this website. Each document serves a different purpose, and a general statement on one page does not replace a specific direction on packaging. For example, delivery information describes logistics, while the label describes product details. Information can change when packaging, suppliers or applicable requirements change. If two sources appear inconsistent, contact Stalvnek before relying on either statement.
Examples on this website are provided to make general information easier to understand. They are not individual recommendations and do not account for age, dietary pattern, allergies, current products or personal circumstances. A reader should avoid sharing unnecessary personal details when asking a general question. Stalvnek may ask for additional context only when it is needed to respond accurately. Questions can be sent to [email protected] or +27 31 123 4603.
External content and website operation
Links to external websites may be supplied as a convenience. Stalvnek does not control the availability, security, wording or privacy practices of an external website. A link is not an endorsement, partnership or statement that the linked content is suitable for every reader. Visitors should review the external operator’s own terms before submitting information. Stalvnek may remove a link when it becomes outdated or unavailable.
Pages can be temporarily affected by maintenance, browser settings, hosting incidents or network interruptions. Stalvnek may correct, update or withdraw content when reasonably necessary. A saved copy may not reflect the current version, so the effective date and current page should be checked. Website records needed for order administration or legal accountability may be retained even when a public page changes.
Requests, complaints and revision record
Written questions or complaints should identify the page, date, issue and preferred reply method. Stalvnek aims to acknowledge a written enquiry within two business days and provide a substantive response within ten business days where the facts are available. More complex matters may take longer, and the reason and expected next step will be explained. Contact is available at 45 Smith Street, Durban Central, 4001 Durban, KwaZulu-Natal, [email protected] or +27 31 123 4603 during Mon–Fri 8:00 AM–5:00 PM SAST.
This notice was reviewed on 17 September 2026. Future material changes will be identified by a new effective date and may also be recorded in a short change note. Earlier versions may be retained for accountability and comparison. The latest published version applies to information accessed after its effective date, subject to applicable South African law.